Terms & Conditions
Last Updated: March 31, 2025
Please read these terms carefully before using DSHIP. These terms govern your use of our website and services.
1. Acceptance of Terms
By accessing or using the DSHIP website (dship.in) and its services, you confirm that you are at least 18 years of age, have read and understood these Terms & Conditions, and agree to be legally bound by them. If you do not agree, please discontinue use of our website immediately.
2. Account Registration
Creating an account is required to place orders. You are responsible for maintaining the confidentiality of your login credentials and all activities conducted under your account.
- You must provide accurate and complete information during registration.
- You must notify us immediately of any unauthorized account access.
- One person may only maintain one account.
- We reserve the right to suspend or terminate accounts that violate these Terms.
3. Products & Pricing
All product descriptions, images, and specifications are provided in good faith. We strive for accuracy but do not warrant that product descriptions are error-free.
- Prices are displayed in Indian Rupees (INR) and include applicable GST unless stated otherwise.
- We reserve the right to modify prices without prior notice.
- In the event of a pricing error, we reserve the right to cancel orders placed at an incorrect price and will notify you promptly.
- Product availability is subject to stock and may change without notice.
4. Orders & Payments
Placing an order constitutes an offer to purchase the selected products. Order confirmation does not constitute acceptance; acceptance occurs when we dispatch the order.
- We accept payments via UPI, credit/debit cards, net banking, and cash on delivery (where available).
- All online payments are processed through secure, PCI-DSS compliant gateways.
- We are not responsible for payment failures caused by your bank or payment provider.
- Orders may be cancelled if payment verification fails or if the order is flagged as fraudulent.
5. Shipping & Delivery
Delivery timelines are estimates and may vary due to factors beyond our control (carrier delays, weather, public holidays). We partner with reputed logistics providers to ensure reliable delivery.
- Standard delivery: 5–7 business days.
- Express delivery: 2–3 business days (where available).
- Risk of loss passes to you upon delivery. You are responsible for inspecting the package at the time of delivery.
- We currently ship only within India.
For full details, see our Shipping Policy.
6. Returns & Refunds
Products may be returned within 7 days of delivery if they are unused, in original packaging, and defective or incorrectly supplied. Refunds are processed within 7–10 business days of return approval.
For full details, see our Return & Refund Policy.
7. Intellectual Property
All content on this website — including text, images, logos, product descriptions, graphics, and code — is the intellectual property of DSHIP or its licensors and is protected by Indian and international copyright laws.
You may not reproduce, distribute, modify, or create derivative works without express written permission from DSHIP.
8. Prohibited Conduct
You agree not to:
- Use the website for any unlawful purpose
- Attempt to gain unauthorized access to our systems or databases
- Submit false or misleading information
- Engage in fraudulent transactions or chargebacks
- Scrape, crawl, or systematically extract content from our website
- Impersonate DSHIP or any of its employees or representatives
- Use automated tools to place bulk orders without authorization
9. Limitation of Liability
To the maximum extent permitted by applicable law, DSHIP shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of our services.
Our total liability to you for any claim arising under these Terms shall not exceed the total value of the order giving rise to such claim.
10. Governing Law
These Terms are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in Delhi, India. By using our services, you consent to the jurisdiction of these courts.
11. Changes to Terms
We reserve the right to modify these Terms at any time. Changes will be posted on this page with an updated "Last Updated" date. Continued use of our services after changes constitutes your acceptance of the revised Terms. We recommend reviewing this page periodically.
12. Contact Us
For questions about these Terms, contact us:
Email: divy.sriv2014@gmail.com
Phone: +91-93154-19950
Address: Sector 3, Bawana Industrial Area, Delhi – 110039, India